I keep getting a message on my phone that says "Sign in failed. Server password has changed. Enter new password".
jeanie13
Newbie

I keep getting a message on my phone that says "Sign in failed. Server password has changed. Enter new password".  I read this is a Verizon server problem. Anybody have any ideas?

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vzw_customer_support
Customer Service Rep

jeanie13,


Error messages are never a fun thing to have to deal with. Let's dig deeper into yours. When are you seeing this error message pop up? How often does it pop up? Is this in regards to your Verizon email account?


ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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JulieG61
Enthusiast - Level 1

I have this issue as well.  It is linked to my Verizon email on my Samsung Gallaxy 6.  Anyone?

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vzw_customer_support
Customer Service Rep

This is not the experience we want you to have with your device JulieG61. Have you made any changes to your email account lately? Any recent updates to your device?


KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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