Incorrect time and cannot see text messages
jessica-1
Newbie

For the past 2 days my phone randomly shows the wrong time. It is 4 hours off. I followed the directions in selecting automatic time zone adjustment. My phone shows the correct city. I am also not able to see any text messages on my phone since 2:46 pm today. I have to log onto Verizon website to check my new text messages. How do I fix these issues? I tried restarting my phone, restarting and taking the battery out, deleting things from the memory, using safe mode, checked for software upgrades, and I still am having problems. Help please!

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Re: Incorrect time and cannot see text messages
vzw_customer_support
Customer Service Rep

Hi Jessica-1,


We can help you make sure you have the correct time. I understand I depend on my alarm clock everyday. What is the make and model device? May I have your zip code? Do you know anybody else having trouble?



MarcusG_VZW
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