Is the Mobile network not available?
Jay_St_Patrick1

I am not able to make calls, text or use my phone at all. I need help

 

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Re: Is the Mobile network not available?
vzw_customer_support
Customer Service Rep

Oh, my! This isn't the wireless experience we want for you. When did this issue begin? What error message do you hear/see when you try to make a call, send a text & use data? Please share the zip code where the problem persists.

 

KiaH_VZW

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Re: Is the Mobile network not available?
tikibar1
Community Leader
Community Leader

Have you done any troubleshooting? Have you tried rebooting the phone?

 

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Re: Is the Mobile network not available?
vzw_customer_support
Customer Service Rep

Good morning, tikibar1! Having reliable service is vital, and we are here to help! Can you tell us a little more? When did this issue start? 

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