Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
buitri3
Enthusiast - Level 2

Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?

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jnhrtmn
Newbie

Calling my daughter would echo frequently and badly.  My daughter used cheap ear buds with a microphone to talk on her phone.  The sound from the ear bud would travel through the plastic in the cord to the microphone and I could hear myself.  We are getting new ear buds.

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KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current.

If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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MattAndroidWarrior
Enthusiast - Level 3

The echo always happens on my G3.  If I have speakerphone on, or use an audio cable to my car radio.  It always makes the person on the other end hear themselves in delay.  Bluetooth, or holding the phone up to your ear are the only ways to keep it from echoing.

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Snn5
Legend

In your case, sounds like either the top mic or the software isn't filtering noise.

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MiiHere
Champion - Level 3

That sounds like an issue with their phone. Are they telling you that it only happens when they call you on speakerphone? On occasion my phone does that; I can hear myself speaking, so I hang up and call back and it usually clears.

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buitri3
Enthusiast - Level 2

Not their phone. Their phone works fine with all other phones, samsung, iPhone, etc except when they call me and I have my lg g3 on speakerphone.

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Snn5
Legend

I know it sounds unrelated but, have you disabled "OK Google Search from any screen" in the Google App settings?  Most report that as solving the echo problems.

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Heretic1989
Specialist - Level 2

I just checked my wife's phone and mine. Both our phones now have that feature off. I'll check for the echo. Curiously, we only got the echo in certain areas.

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Heretic1989
Specialist - Level 2

Just to let everyone know. We still get an echo and we still get it only in certain areas.

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vzw_customer_support
Customer Service Rep

Herectic1989,


Thank you for the update. Let's check into this echo. What exact zipcodes are you in when you receive this echo? Are you usually indoors or out in the problem areas when you hear the echo? Have you received an echo in these areas before with any of your previous devices?


LindseyT_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Heretic1989
Specialist - Level 2

@LindseyT_VZW

I'll be in area code 10460. The caller or person i call will be in either area code 10473 or 10459 when it happens. I'm usually indoors and the caller or called person will be outdoors. I've never had an echo before on my phone (G3) until recently

I never ever got an echo on my previous phone the Inc 4G.

And i have HD Voice activated.

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vzw_customer_support
Customer Service Rep

Thanks for replying  Heretic1989


We know how important it is to have a clear voice. Let's look into this ASAP! Is your device in a case? Please power down remove and reinsert the Sim card. Did that resolve the issue? Any physical or liquid damage?


JoeL_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Heretic1989
Specialist - Level 2

Joe L

I tried removing the Sim card. Unfortunately it isn't as easy to remove the Sim card as it is inserting it.

I refuse to damage my Sim card and/or phone by forcing it out.

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vzw_customer_support
Customer Service Rep

We definitely don't want you to damage the phone in any way. Not sure if this visual will help or not

Remove SIM card http://vz.to/1dUhOrY

Insert SIM card http://vz.to/1eUQ5ra



TamaraH_VZW Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Heretic1989
Specialist - Level 2

TamaraH_VZW

I read the instructions before trying to remove the Sim card.

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Heretic1989
Specialist - Level 2

@JoeL_VZW

My phone is in an OtterBox Symmetry Series for LG G3, which i bought from VZW, and there hasn't been any physical or liquid damage.

I'll check the Sim card later.

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buitri3
Enthusiast - Level 2

Echo can be heard by the other party of themselves both when I was indoor and outdoor, so it didn't seem like location specific. I'm in the San Jose, CA. It doesn't matter the time of day either.

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buitri3
Enthusiast - Level 2

And I've never had this issue in my previous phones. I have a family plan, and no one else is having this issue, but they also do not have this phone; they use iPhone and Samsung.

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Snn5
Legend

I had a few LG G3 customers with echo one way or the other on calls, be it ear or speaker.  They report this either helped or alleviated the problem.

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buitri3
Enthusiast - Level 2

I turned off that feature, still no good. They can still hear their echos when my phone is in speakerphone. Non speakerphone calls have no issue.

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