It has been through at least 3 times of optimizing apps. How do I get it to stop?
mnkennedy
Enthusiast - Level 1

My phone was not in use when this started. It has been doing this at least 3 hours. I really need my phone to be useable again.

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vzw_customer_support
Customer Service Rep

Let's see what's causing the problem, I apologize for the inconvenience. Please place the device into safe-mode and see if the issue occurs while in safe-mode: http://www.verizonwireless.com/support/knowledge-base-112843/

AyaniB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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mnkennedy
Enthusiast - Level 1

Thank you. I contacted Verizon Wireless through Facebook and was able to get help the same day.