LG 6 not merging calls
Chave2018
Newbie

Hi,

I have a problem with my LG 6 merging calls.  I cannot merge any calls coming in or when I dial out.  I have a phone that is pay as you go, so I do not have a contract.  I do believe thought that my phone should service include this service.  Please help me.

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bearone21
Legend

1-800-922-0204

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Ann154
Community Leader
Community Leader

The prepaid customer service number is 1.888.294.6804.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bearone21
Legend

i wasn't aware of the different number, thanks.

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Ann154
Community Leader
Community Leader

I don't know why it is different  but it is.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

vzw_customer_support
Customer Service Rep

Chave2018, it's important to us that you're able to use your call merging and we'll help figure out what's going on with your device. When did you start experiencing this problem? Is it the same with all calls you try to merge or does it only happen with certain numbers? Do you have the Advanced Calling feature active in your device?

 

Jesus_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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