My phone randomly shut itself off - still had over 50% battery. Will not turn back on no matter what I do. Tried taking the battery out and back in, tried a different battery, tried taking SIM card out and in, tried charging for several hours (doesn't register that it's plugged into a charger tho). Have tried everything on every online forum I've been able to find - including holding the power and volume buttons to try to force a "factory reboot". Absolutely nothing has make the slightest change. Help!
tenglish81,
Your phone is so vitally important. I know I would be concerned if this happened to me. You have done so many troubleshooting steps. This helps us with so many things. We appreciate it. I have sent you a Private Message. Please reply back and we can continue there.
RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
