LG G5 misbehaving

I have an LG G5 that recently has been dropping calls, breaking up calls even when I'm standing in one place, and displaying no service or 1x where i never had a problem. Is there something I can do to correct this?

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Re: LG G5 misbehaving
Customer Service Rep

EDWCOL59, we know how important it is to have a device that's fully functional so you can stay connected. We want to do everything we can to help. May we ask when you started to notice the change in your service? What zip code have you been experiencing these issues in? Do you know anyone else in the area that uses Verizon and has similar results? Please keep us posted.


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