Re: LG G7 Thinq not downloading apps
jat2
Enthusiast - Level 1

Ok so I turned off the wifi and I was able to install and update the apps. But why did it only work once I turned off wifi? I would assume it would work both ways. 

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Re: LG G7 Thinq not downloading apps
vzw_customer_support
Customer Service Rep

Thank you for bringing this to our attention. We want to ensure you are able to install and update your apps. Is your device software up to date? Do you receive any type of message when you try to install a new app? - ChristianP_VZW

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Re: LG G7 Thinq not downloading apps
wbgmd
Newbie

I am unable to download apps or updates? I have  latest update, I have cleared data and cache?

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Re: LG G7 Thinq not downloading apps
vzw_customer_support
Customer Service Rep

wbgmd

 

We want to make sure that you have the best experience possible on that device. Software updates are sent to remove issues and implement new features. What happens when you attempt to download the software update to your phone? 

 

-Lasina

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