LG Stylo 2V won't turn on

My LG Style 2V will not turn on.  I woke up this morning and tried to turn my phone on, and the screen stayed black.  I tried charging it, holding the power button for various amounts of time (even up to 1 min.), and taking the battery out.  Nothing is working.  Help!

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Re: LG Stylo 2V won't turn on
Customer Service Rep

Hi Rencor64, 


Help has arrived. Sorry to hear that your device will not turn on and thanks for all your efforts in an attempt to resolve this issue. We know that it is vital to have a working phone at all times and I can certainly understand your frustration. Let's get this fixed.  Are you using a functioning charger / cable in a known working outlet? Has there been any liquid or physical damage to the device? Click here for instructions on how identify Device Damage https://www.verizonwireless.com/support/how-to-identify-device-damage/ .






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