LG hotspot issue
irishgues
Newbie

I have a LG G4 and I'm trying to connect my laptop to the hotspot. It's connecting, but I cannot get internet access. I have restarted the laptop, done a /release and /renew, but no luck. I am getting an IP, but no access. I would think it's the laptop, but I can use my husband's Galaxy S6 with no issue. Any ideas?

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vzw_customer_support
Customer Service Rep

We know how important it is to be able to use your hotspot on the phone, irishgues. Since noticing this issue have you tested your phoneโ€™s hotspot with another device? Have you made sure the laptop and phoneโ€™s hotspot have the same security settings enabled? http://vz.to/29Olmyd

StevenG_VZW
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If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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