Whenever i open the Camera app or Snapchat / Instagram and go to the rear camera, The app freezes and is just black. I've done a full restore of the phone and cleared the camera cache / data still nothing. I got this phone 3 weeks ago from verizon.
Having a working phone is vital, and we would love to help you resolve this situation with the camera. Please reply to our private note to continue assisting you.
AaronS_VZW
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