LG4 issues after update, battery draining FAST and phone getting too hot

[jen36]

After the latest update I've had nothing but issues with one of my LG4 phones. It was running just fine, did the update and now my phone is draining extremely fast, and gets very hot. I have tried restarting my phone, closing any running programs and such with no improvements. When I look under settings for battery consumption it shows that the operating system is 70%+.

[Snn5]

Factory reset. The was an issue during installation.

[vzw_customer_support]

We want to ensure your device is functioning at full potential. May we ask if the device temperature increases when charging or from normal use as well?

KleoL_VZW
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[BarryLG4]

I did the factory reset, so far the phone is charging well and not getting hot!