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LG4 issues after update, battery draining FAST and phone getting too hot
jen36
Newbie

After the latest update I've had nothing but issues with one of my LG4 phones. It was running just fine, did the update and now my phone is draining extremely fast, and gets very hot. I have tried restarting my phone, closing any running programs and such with no improvements. When I look under settings for battery consumption it shows that the operating system is 70%+.

Labels (2)
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Re: LG4 issues after update, battery draining FAST and phone getting too hot
Snn5
Legend

Factory reset. The was an issue during installation.

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Re: LG4 issues after update, battery draining FAST and phone getting too hot
vzw_customer_support
Customer Support

We want to ensure your device is functioning at full potential. May we ask if the device temperature increases when charging or from normal use as well?


KleoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: LG4 issues after update, battery draining FAST and phone getting too hot
BarryLG4
Enthusiast

I did the factory reset, so far the phone is charging well and not getting hot!