My LGG5 needed a full factory reset after the last system update.
I lost a lot of contacts, photos & videos even though I had them set up to backup frequetly.
Now, when I am texting someone in messanger, the phone is calling the contact for a video chat.
I dont even realize it has done it, until I hear the other person talking after I put the phone down.
I looked at my settings and video chat is turned off so what the heck?
MRSCUCCH, we're sorry to hear that you're having multiple issues with your phone since you updated the software; we're here to help. We would first like to investigate your message concern. Which text message application are you using (Message+ or the stock application)?
Trinette_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
MRSCUCCH, we're happy to help! Are you still having trouble? Please let us know more about what you see by sending us a screenshot of the call page.
AnthonyG_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Start a new topic or ask questions in the open forum.
