My phone was updated 9/30 during evening hours but when I turned off the phone this morning I have not been able to get past the boot-up verizon screen. I've looked through the other topics similar to this and have tried a few methods (wiping cache, trying to start in safe mode) but I cannot get past that initial screen and have to remove the battery to get it to work. I haven't tried the factory reset yet because I've seen mixed things on whether that would even work. Is there anything that can be done or am I up the creek until this update is fixed?
Edit* I have to remove the battery to turn it off,
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