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Lollipop refuses MMS using google messenger. Phone is buggy and freezes up since update. I LOVED THIS PHONE TILL NOW!!!!!!!!!!!!
dchester721
Enthusiast - Level 1
‎03-10-2015 09:23 AM

Cmon now!!!!!!!!!!  This was the greatest smart phone Ive ever had. Now its a disaster!!!!!!!!

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Re: Lollipop refuses MMS using google messenger. Phone is buggy and freezes up since update. I LOVED THIS PHONE TILL NOW!!!!!!!!!!!!
dchester721
Enthusiast - Level 1
‎03-10-2015 11:06 AM

now google keyboard wont open when I need to type or do input. Yes Ive cleared system cache, yes I did a factory reset after update, yes Ive uninstalled and re-installed. No improvement. This is pitiful.

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Re: Lollipop refuses MMS using google messenger. Phone is buggy and freezes up since update. I LOVED THIS PHONE TILL NOW!!!!!!!!!!!!
vzw_customer_support
Customer Service Rep
‎03-11-2015 06:08 AM

We want to get you to love the phone again. Thanks for letting us know about your messaging issue. Please explain what happens as you try to use MMS. Does the regular messaging app work on your Galaxy S5?

TamaraH_VZW
Follow us on Twitter @VZWSupport


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Re: Lollipop refuses MMS using google messenger. Phone is buggy and freezes up since update. I LOVED THIS PHONE TILL NOW!!!!!!!!!!!!
vzw_customer_support
Customer Service Rep
‎03-11-2015 06:10 AM

Help is right here when you need it dchester721! Let's get your M8 working properly again. May I ask isthe default text app and default keyboard working? Also, how much available device memory do you have? When you did the factory reset on the device after the update, did you test the phone before restoring your personal info and apps? This is a critical part because if not then the issue that you may be experiencing could have been restored as well. Keep us posted so we can assist.

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Re: Lollipop refuses MMS using google messenger. Phone is buggy and freezes up since update. I LOVED THIS PHONE TILL NOW!!!!!!!!!!!!
Snn5
Legend
‎03-11-2015 06:15 AM

OP has an M8, not S5.

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Re: Lollipop refuses MMS using google messenger. Phone is buggy and freezes up since update. I LOVED THIS PHONE TILL NOW!!!!!!!!!!!!
Drakuli
Enthusiast - Level 3
‎03-19-2015 07:51 PM

Same for me. Best phone I've had in awhile... then lollipop came along... I haven't been this aggravated and pissed off at a phone update since my Motorola.