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Mass delete pictures on message plus?
Greg09Ag
Enthusiast - Level 1
‎10-13-2015 08:13 PM

My phone hangs everytime I get a message now and I suspect it to be the 500+ pictures stored inside the messages plus app. How do I mass delete them? I can't find the temp file or location on my Samsung s5.

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vzw_customer_support
Customer Service Rep
‎10-14-2015 05:24 AM

Greg09Ag I want to make sure we get your Message+ application working just like new for you. While there is no mass delete function for the pictures themselves in the application, you could delete the conversation threads to have the same overall effect. What kind of phone are you using? Have you tried force stopping the application & clearing the cache?
BryanS_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Greg09Ag
Enthusiast - Level 1
In response to vzw_customer_support
‎10-14-2015 06:14 AM

I'm using a galaxy s5. I've deleted the cache to no avail. I'd like to keep my messages live do I don't have to start a new conversation all the time and so I can pick/choose what pictures to keep and delete (memes etc vs family pictures). Though I suppose I could save those individually. Any ideas?

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vzw_customer_support
Customer Service Rep
In response to Greg09Ag
‎10-14-2015 07:10 AM

I'm sorry clearing the cache did not work Greg09Ag. There is no mass delete function for the pictures. If you don't want to you delete the conversation threads you will have to delete each picture indiviually.



KinquanaH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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huggs1123
Enthusiast - Level 1
‎11-09-2015 01:30 PM

Can Verizon can take into consideration creating a way to mass-delete photos?  Please?

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2020VISION
Enthusiast - Level 1
In response to huggs1123
‎02-27-2022 10:15 AM

This is still a problem in 2022. I have shared media (attached to messages of course) from years ago. I have about 3000 of them and no way to mass delete. 

PLEASE fix this, Verizon!!!

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KH-OrnEsh
Moderator Emeritus
In response to 2020VISION
‎02-28-2022 06:10 AM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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