Mobile Network Disconnected when Wifi is on
Enthusiast - Level 1

I just swapped to a Droid Maxx HD for a child.  When Wifi is turned on, my mobile connection shows disconnected.  Either way...I can't send text messages.

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Re: Mobile Network Disconnected when Wifi is on
Customer Service Rep

Let's look into this further. Do you have trouble with any other devices connecting to the Wi-Fi? Has this device connected to the Wi-Fi before? What troubleshooting steps have you taken?

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