Most recent update
AMABRO68
Newbie

This most recent update has been draining my battery. The OS has been using the majority of it and I watch the percentage fall every minute. How do I fix this? Or can I remove the update?

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bearone21
Legend

i'm betting in settings/battery/usage you're seeing the highest % with google play services.

i did the reset in settings/note5 & will wait to ad apps to see if it was an app problem or the update.

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vzw_customer_support
Customer Service Rep

AMABRO68, I for one know how it feels to experience battery drain after an OS update. Let's take a look together to see what we can do to get this improved. What make and model phone do you have? Which OS update was installed? Where all your applications up to date when installing the software update?

La’SindaT_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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