My Samsung Galaxy J3 V will not receive phone calls while connected to wifi. Is there any way to change this? Not a prepaid phone.
wheezerg
Newbie

I can not receive calls while connected to wifi.  This is not a prepaid phone.  Is there any way to help this issue?  Any help would be greatly appreciated.

Labels (1)
0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

wheezerg,

Help is right here. Let's ensure everything is set up correctly. Here's a link that will help: http://www.verizonwireless.com/support/knowledge-base-205163/. What happens when you attempt a call out?

KatiM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes