An Accepted Solution is available for this post.
My hotspot is not working
mkstanfield
Enthusiast - Level 1
‎09-09-2020 03:27 AM

My hotspot is not working either. My kids need to use this today for virtual school! 

4 people had this problem.
5 Replies
An Accepted Solution is available for this post.
Re: mobile hotspot data connection not available
Kahann1
Enthusiast - Level 1
‎09-09-2020 03:42 AM

I have the same issue.  I have tried overnight since about 2:30 am and still don't have access.  Receiving the same data connection not available message.

An Accepted Solution is available for this post.
Re: mobile hotspot data connection not available
jdfordhd
Enthusiast - Level 2
‎09-09-2020 03:48 AM

Three Galaxy S7’s in our house. All three no hotspot this morning.! All three hotspot worked last evening. 1,000’s of customers having this issue. It is total garbage from Verizon to control their total system-wide data usage. I repeat. THIS IS CORPORATE WIDE RANDOM HOTSPOT DENIAL TO "LIMIT" EVERYONE'S "UNLIMITED" DATA. PROVE ME WRONG.!!

An Accepted Solution is available for this post.
Re: My hotspot is not working
danw62
Enthusiast - Level 1
‎09-09-2020 07:59 AM

somehow mine magically worked started at 10am est

0 Likes
An Accepted Solution is available for this post.
Re: mobile hotspot data connection not available
vzw_customer_support
Customer Service Rep
‎09-11-2020 04:09 AM

This is concerning we want to ensure everyone's devices are working correctly, what troubleshooting steps have you taken so far? 

0 Likes
An Accepted Solution is available for this post.
Re: My hotspot is not working
vzw_customer_support
Customer Service Rep
‎09-11-2020 08:05 AM

We are glad to hear that your hotspot is now working for you, danw62. Was there anything else you are experiencing or any other concerns we could address for you?

 

StevenG_VZW

 

0 Likes