My hotspot is not working
mkstanfield
Enthusiast - Level 1

My hotspot is not working either. My kids need to use this today for virtual school! 

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Kahann1
Enthusiast - Level 1

I have the same issue.  I have tried overnight since about 2:30 am and still don't have access.  Receiving the same data connection not available message.

vzw_customer_support
Customer Service Rep

This is concerning we want to ensure everyone's devices are working correctly, what troubleshooting steps have you taken so far? 

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jdfordhd
Enthusiast - Level 2

Three Galaxy S7’s in our house. All three no hotspot this morning.! All three hotspot worked last evening. 1,000’s of customers having this issue. It is total garbage from Verizon to control their total system-wide data usage. I repeat. THIS IS CORPORATE WIDE RANDOM HOTSPOT DENIAL TO "LIMIT" EVERYONE'S "UNLIMITED" DATA. PROVE ME WRONG.!!

danw62
Enthusiast - Level 1

somehow mine magically worked started at 10am est

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vzw_customer_support
Customer Service Rep

We are glad to hear that your hotspot is now working for you, danw62. Was there anything else you are experiencing or any other concerns we could address for you?

 

StevenG_VZW

 

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