My phone has a message on it "The module you've attached doesn't work with this phone or isn't inserted correctly.
Ragd011_
Newbie

My phone will not turn on or off.  Has a message "The module you've attached doesn't work with this phone or isn't inserted correctly.

Please use a Verozon-compatible module and check that it's inserted correctly.{"

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Re: My phone has a message on it "The module you've attached doesn't work with this phone or isn't inserted correctly.
Ann154
Community Leader
Community Leader

Which phone model do you have? Do you have any modules attached?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My phone has a message on it "The module you've attached doesn't work with this phone or isn't inserted correctly.
Ragd011_
Newbie

LG G-5 in Titan.  No modules.  I am not aware what a module is.

Betty [Removed]

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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Re: My phone has a message on it "The module you've attached doesn't work with this phone or isn't inserted correctly.
vzw_customer_support
Customer Service Rep

We understand the importance of having a working phone Ragd011! I would also be concerned if my phone would not power on or off. What type of accessory did you insert into your phone?  When did this start?

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