My phone will not hold a charge on turn on?
GEEWES87
Newbie

My Android phone will not hold a charge or turn on.

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8 Replies
Ann154
Community Leader
Community Leader

Which phone model do you have?

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GEEWES87
Newbie

Droid LG4

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Ann154
Community Leader
Community Leader

Does the LG G4 have a removable battery for that model of android phone?

FYI that isn't a "Droid" phone. It is an android phone, but not all Android phones are "Droids".

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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GEEWES87
Newbie

Yes, it does have a battery. I took it off clean the connections, it work for a little while and shuts off. I remove the battery several times and it will not turn on. now it frozen....

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Ann154
Community Leader
Community Leader

It might be time to consider purchasing a new battery.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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JoeMikeKnight
Contributor - Level 1

Does it work fine (for a long time) as long as you have the charger connected?

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GEEWES87
Newbie

Sometimes it will work for a while and then it like dead/frozen.

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JoeMikeKnight
Contributor - Level 1

IF the phone turns off EVEN when it is CHARGING. Then it sounds like you are experiencing symptoms of the infamous "Boot Loop". The chip set in your phone is likely heating up and getting loose on the solder points which is causing a reboot. It may get to the point where it wont boot up at all. I recommend, if you can, to back up everything.

IF the phone only shuts down on battery. Your likely need a new battery.

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