Need help with set up wizard
ANDHER80
Newbie

The set up wizard came up on my phone.  It keeps asking for an email address to verify that I'm the correct user.  Now there's a tutorial that is going on that is stuck on one page.  It keeps saying the same thing over and over.  Please help!!!

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bearone21
Legend

have you entered the email address??

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vzw_customer_support
Customer Service Rep

I know I would be confused as well if my phone kept asking me for my email Andhero80. I will make sure we get this fixed. What is the make and model of your device? When did this start?


AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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