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Re: New Update Failure
vzw_customer_support
Customer Service Rep

hupchurch,


A phone that reset constantly is certainly a huge inconvenience. I want to help and ensure your phone is working as it should be at all times. We suggest doing a factory reset to ensure anything that is causing the resets is wiped off. http://vz.to/1PHxNby


KarenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: New Update Failure
ameritus
Enthusiast - Level 2

did anyone find a fix for this, I am having the same issue?

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