No service suddenly
Jazykins
Enthusiast - Level 1

Around 9pm I lost service. I can't make/receive phone calls, it just hung up immediately. My texts go through only when I'm connected to wi-fi. My data doesn't work either. My boyfriend is also dealing with this and he has Verizon. 

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Re: No service suddenly
vzw_customer_support
Customer Service Rep

We're sorry to hear that you're having problems with your service. What ZIP Code are you having issues in? Is this ongoing or has service been restored?

 

You can also check for outages using this link: https://www.verizon.com/support/check-network-status/

~Jesse

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Re: No service suddenly
vzw_customer_support
Customer Service Rep

Hello Jazykins. We wanted to check back with you to see if you still needed assistance. If so, please let us know. We would love to continue to help. 

~Ivone

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