When at home my phone connection drops often i have one bar or less. 37075 close to lakeside park elementary school
it depends where you are from the cell tower.
I too have dropped calls and lost service. This has happened within last 2 or 3 weeks. It feels like I'm on Sprint again. I hate it.
. My service has been great for years... All of a sudden really bad signal one or no bars.
tower location, orientation, distance from could have been changed.
We always want our customers to stay connected Lrob22. Let’s take a look into your concerns together to reach a resolution. How long has this been happening? Is this affecting others that are in your area also? Does this happen during certain times?
TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
My son and i live within 1/2 mile from each other. When we talk the connection drops at least 2 or 3 times.
This problem has been going on for several years. I reported to our local verizion store but they offered no resolution.
if either of you or both have the problem, the call is dropped.
sounds more like a location issue from towers than a verizon problem if it's been going on for several years.
Thats exactly the problem but why we live 2 miles from down town hendersonville
Sent from my Verizon, Samsung Galaxy smartphone
We have been having serious problems with this in the last 2 months in our area. We went from Verizon being the only cell phone service that actually works great to it being just as crappy and the others. What is going on? I spend way too much money a month on a phone bill to have such bad service! No calls to and from at home very rare to go through and the internet is basically completely gone!!
Chillypiper, we want you to have the service you can depend on. What is your ZIP Code? Have you made a recent device change?
LauraL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
37075Everyone in my neighborhood that has verizon has this issueMy device is a Samsung s6
Sent from my Verizon, Samsung Galaxy smartphone
We’re one steps closer to solving this service mystery LROB22. Is the trouble while outdoors, indoors or both? What signal strength do you see at the top of your phone?
StevenM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Inside or outside usually 1 or 2 bars
Sent from my Verizon, Samsung Galaxy smartphone
I completely agree. I already spent about 40 mins on the phone with someone and they told me there has been no outages.
This is CRAZY!!!!!!!!!!!!!!!
Years of good service, not this. As I watch the numerous SPRINT adds on TV, i'm so tempted.
NVCEC, having dependable service is important to me as well. We certainly do not want to lose you. Are you the only Verizon user experiencing this issue at that zip code you provided? What kind of phone do you have?
AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I have answered this several times,
Close to Gates drive and Rebecca Drive 37075
Samsung s6
LROB22, I understand the need to have the best signal, especially when contacting your children. There are no issues reported in your area. Lets look into some troubleshooting. Please go into the My Verizon app> Top left hand menu> Customer Support> Device Health Check. What does the analysis say?
MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Device health looks goodMy son has the same problem he lives close to me Weak signal dropped calls
Sent from my Verizon, Samsung Galaxy smartphone
We are not giving up LROB22, thank you for partnering up with us as I am confidnet we will find the culprit and see what is causing this issue. So we know what we ware working with and we can narrow this down, are you using Wi-Fi calling? When you dial #48 what message do you receive?
JorgeO_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
My problem of dropped calls has been going on for about a month. I live in zip code 94610. Dropping calls in the home when staying in the same position. It could be 10 mins into the call or an hour, but consistently drops. Goes from 3 bars to 1 bar or no bars in the same position.
Start a new topic or ask questions in the open forum.
