Not receiving calls

[Chinabrooke]

I have a droid maxx 2 and all day I have been getting texts from people asking why I'm not answering my phone. Thing is, my phone is not ringing! The volumes are all the way up but its still not ringing. Please help me figure this out.

[vzw_customer_support]

Chinabrooke, Phone calls are an important way to stay connected. Let me assist in getting things working again.

Where is this happening? Are you getting missed calls on your phone because it is not ringing, or do the calls not come through at all?

MarkP_VZW
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