Official Samsung Pay Thread
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Hello community members,

In an effort to consolidate all user concerns into one place, this will now be the official Samsung Pay thread.  Please post all comments about Samsung Pay here.

Thank you,

-Joe

Labels (1)
192 Replies
CtK4949
Enthusiast - Level 2

I guess the other thread was getting too full of piss off verizon customers!! good job verizon!! Give me more vz navigator!!

ejm8797
Enthusiast - Level 2

I know that has been discussed at length, but I want to throw my name in the pot as a customer that would prefer Samsung Pay over Andriod pay! I purchased a Galaxy device so that I could use ALL of the features.. not just the ones that Verizon wants me to use.

I talked with a rep today, all he said was that I could use Android pay..  thanks Verizon, thank you for choosing the apps I can use with my phone. Next time I purchase a phone, it won't be through or with Verizon, I'll spend my $600 elsewhere and my $120 per month elsewhere.

ejm8797
Enthusiast - Level 2

Something else Verizon customers are missing out on... Free wireless charger or a free phone case. Who wouldn't want a free wireless charger valued at $49.99?? The offer is only good until 10/11/2015, I am sure Verizon will announce support for Samsung Pay AFTER the promotion... if ever. Thanks again Verizon!

http://www.samsung.com/us/samsung-pay/

Give_me_samsung_pay_n
Enthusiast - Level 2

T-Mobile will help buy you out of verizon which is what I'll be doing this week. Not missing out on features and promotions just because verizon feels like it.

Bavariaron
Enthusiast - Level 2

ejm8797,

Your comment is very insightful.

It makes me wonder if the Samsung "free" stuff offered as promotion for Samsung Pay and qualifying devices figured in Verizon's calculation to preserve margins they earn on accessories they sell for the Samsung devices.

Thanks for the food for thought.

V/r

- Bavariaron

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Tidbits
Legend

You can get those accessories Anywhere. I bought mine from Samsung wroth a coupon which made it cheaper than Verizon and everyone gets the same coupon when they log into their Samsung account. Cheaper than Amazon too. Think a little more rationally here.

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Bavariaron
Enthusiast - Level 2

Tidbits,

You are correct on all points.  But it doesn't rule out the possibility of the thesis I put forward. 

While you may think rationally and logically about your purchases, we are not all savvy shoppers like you. 

My point: "Verizon" is being squeezed by the competition and is well know for scrutinizing every cost center to preserve margin. 

Pretty snarky end to your response.  I agreed with you right up to the "think rationally comment."

r/

Bavariaron

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Tidbits
Legend

If you think that's snarky I am sorry, but it's not and the truth about todays society, and why the world is in the position it is in.  Again personal opinion.  First world problems are more important than things that really do matter.  Just imagine if the world put this much effort for something that really mattered...

Bavariaron
Enthusiast - Level 2

Tidbits,

Thanks ... I appreciate the clarification and agree with you 100%.  It takes a big person to post what you did, which makes me realize I took it the wrong way.

Entering 30 years of service to our country -- mutual respect and honor are at my core.  I realize that while in my culture the word choice would have been different or more precise, conversations in cyberspace are quite different.  I applied my expectations for literal precision incorrectly.

Unofficial threads:  That's why I shy away from these boards because they are so impersonal and people express themselves more liberally than they would in person.  Having been a Verizon customer off and on for many years, I have become very cynical about their motives and felt very strongly that this was yet another instance of them doing something that didn't seem quite right.

Official thread:  When Verizon launched the official string I added my voice to the chorus of discontent.  I surmised that Verizon was now listening and would buckle under the pressure of well crafted posts and would be forced to respond with a credible justification or launch support for the service advertised by Samsung and supported by Verizon's competitors.

Your statement about devoting time to things that matter.  I couldn't agree more.  As a combat veteran and citizen, that's why I have devoted more than my fair share of time around world devoted to serving communities and do so today in my church and local community.  There's so much more that matters than "why Verizon didn't introduce Samsung Pay when everyone else did."  That's why I devoted all of three sentences to the topic in my initial response on the official thread.

V/r

Bavariaron

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zsachs
Enthusiast - Level 2

Joe - Verizon is not communicating with their customers as they promised to do. What is going on? There is a strong demand for Samsung Pay, which is superior to Android & Apple Pay. Please help us.

/z

Assuresto
Enthusiast - Level 2

Well, there probably wouldn't be 300 threads if you just enabled the Samsung Pay feature that your customers have already paid for.

But since you'd rather have a discussion instead of just enabling a feature that's already there and already live, then tell me: Why does Verizon Wireless always nerf the phones on the supposed best network?

CtK4949
Enthusiast - Level 2

Everyone should also reply to their twitter account!!

VZW Support (@VZWSupport) | Twitter

csnj80
Enthusiast - Level 3

I think it's funny in the VZW tweet about Samsung Pay and the replies back to them AT&T Cares posted a message to get VZW's gruntled customers to switch.

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Ozzy530
Enthusiast - Level 1

We all want mst and only samsung pay can offer this but you Verizon are the only one blocking off customers from using a technology that already came with our phones. Please just stop "evaluating"  it and allow your customers to use there phone how they'd like... Before you lose more customers

BenSalem
Enthusiast - Level 3

omg verizon.  Are you this dumb not to see all your customers are leaveing?!?!  Give us samsung pay!!!  ANYONE who wants this must coment on this thread  so they know we're out there!!! Its the only reason i bought my Galaxy S6 edge and I'm MAD!!!!!!!!

mama23dogs
Legend

Just for the record.  My brother in law bought an unlocked Galaxy S6 and is using it on ATT.  Android pay is available and will work with the limited credit cards.  If he searches Samsung pay, he gets redirected to Andriod Pay and new Google Wallet.

hekat0n
Enthusiast - Level 2

Do we really need to do this again? Most of us, excepting new people, have already voiced our opinion concerning this situation. We know what we want, and we have expressed our thoughts about this. If you want a discussion, let's talk about how frustrating it is for us to be left out and ignored. Can we talk about that?

Give_me_samsung_pay_n
Enthusiast - Level 2

We definitely have a discussion on how Verizon just sucks.

BenSalem
Enthusiast - Level 3

Yes, fill this form with all the pissed off customers. I hate this bs with Verizon delaying our updates and use of essential softwear!!!

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adchouinard
Enthusiast - Level 1

I don't understand how it is legal for you all to block a feature of my phone... And you block it even when I'm not on your network.  Last night I was on the phone with Samsung... I was also using my note 5 on tmobile's network with their APN for data... It's absolute crap that you have Samsung pay blocked and even more crappy that I can't even use it when I'm an entirely different network... It was a great learn though, now I know my phone works great with T-Mobile... Maybe I'll switch to their service so I don't have to have features of MY phone disabled for no reason.

Snn5
Legend

I find it rather humorous that all these people bought this one $700 phone for one feature.  Even sadder still is that when Verizon does approve Spay, they will use it once or twice, and then the newness will have worn off and the struggle would have been all for naught.