Official Samsung Pay Thread
Not applicable

Hello community members,

In an effort to consolidate all user concerns into one place, this will now be the official Samsung Pay thread.  Please post all comments about Samsung Pay here.

Thank you,

-Joe

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192 Replies
Ann154
Community Leader
Community Leader

In an effort to consolidate all the existing threads and point the community members to this thread, can you please link this thread to the end of the existing discussions and lock those threads?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

BenSalem
Enthusiast - Level 3

Listen.....  I WANT MST. Everyone else on these forms want the same thing. There's a big difference between Android pay (NFC ~1mill locations) and Samsung Pay (NFC AND MST ~30 mill locations). No one wants a limited service. So stop loosing hundreds of good customers. Suck it up and support Samsung Pay before you loose more of us fed up customers....

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Give_me_samsung_pay_n
Enthusiast - Level 2

So you're bringing us here....now where is samsung pay?!

LNX81
Enthusiast - Level 2

and please don't mention android pay... we don't care... we want what att, sprint, and t-mobile customers have access to SAMSUNG PAY

Give_me_samsung_pay_n
Enthusiast - Level 2

I don't see why we should pay full price for a phone when verizon is blocking its features. They should sell it at a discounted price and tell everyone what won't be supported right from the get go. I for one plan on using Samsung Pay all the time. I have the gear s2 now and want to be able to use my watch as well to pay.

Snn5
Legend

That's how LG users feel too.....think about the features blocked on those devices.  people forget that Verizon installs their own redundant software on phones, disables other features, and still more features that are removed altogether.  This isn't new and Spay isn't the first or last.

Give_me_samsung_pay_n
Enthusiast - Level 2

Ok well that's LG users. Not the point of this discussion is it? I mean if Verizon is going to give me their own version of samsung pay for free then by all means. But in this case there is no redundant software. No matter what it is Verizon should not be allowed to block features on a phone. I pay for their service not for them to tell me what I can't and can do with my phone.

Snn5
Legend

Outside of Spay, I thought the basic principle was not blocking anything any manufacturer built into any phone on any carrier.

TheHammerBro
Enthusiast - Level 3

You're absolutely right there. Isn't it sad that it took as much fighting as it did to get a CORE feature of the phone to work.

Snn5
Legend

I don't even have LG PC Suite on my G2.  Much like themes were removed from the G4. (FM Radios anyone?)    I think it's bigger than one feature, no matter how useful it is to some people.  It's about a carrier selling a device whole and complete.  I understand it isn't quite like buying a car.  You can choose packages and add-ons, but Detroit doesn't disable features.  Here's the difference though:  since there is no standard features vs premium packages option, the same phone is the same phone across the board with a carrier.  Now, just like car add-ons, you can pay extra for it, but this isn't on the same scale of feasibility either.  I understand Verizon isn't going to advertise what a phone doesn't include.  I will be glad when one day we just buy a phone from the maker and not the carrier.  I buy my phone from (car) Samsung/LG/Moto and the (gas) service from Verizon.

TheHammerBro
Enthusiast - Level 3

If it wasn't for SPay, I would have got a G4. It's pretty similar and it includes Radio, Removable Storage and Removable Battery. then I would have rooted it to be rid of the Verizon crap and bloatware.

It's a real problem that carriers are allowed to modify the OS and Hardware of a device that we pay $700+ for. Think of if your internet service provider sold you computers, and you could only use their computers or computers modified by them on their network. what if they were in charge of OS updates and it took months for them to evaluate the upgrade. What if they disabled Ethernet and only allowed Wi-Fi, because Ethernet allows much more bandwidth on a network.

Now we had this problem, and Verizon has stated that they are gonna allow the feature to go though will not even the slightest idea of when. They didn't even say soon, they just said "Future." FUTURE! Are you kidding me!?!?! When Doc and Marty went to the future, It was 30 Freaking Years!!!

Snn5
Legend

I believe I will be buying carrier unlocked phones such as the Moto X Pure, Nexus and such from now on.  I know the trend is going that direction.  That will of course put the Droids in danger since they are exclusives.  (Loved my Droids tho)  Then, we can see carriers fight it out over service and not phones and phone features...or the lack thereof.

TheHammerBro
Enthusiast - Level 3

Yeah, I will dream of a future when carriers will fight for who is the best, not who is the least shitty

tradeintrick
Contributor - Level 3

I don't care much about Samsung Pay, however, I will miss the free wireless charger from Samsung.

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Dridas
Enthusiast - Level 3

The free wireless charger is free because it isn't very reliable for charging the Note 5 or S6E+. I can't speak for the S6, but the free charger is the normal wireless one, and not the fast wireless charger.

The normal one seems to only continuously charge if the phone is in daydream mode. The fast wireless charger works flawlessly, and continues to trickle charge when full. The normal wireless charger has had reports (and I can attest to the same) that if it charges completely, it will discharge back to 80%.

Case and point- the normal wireless charger is better used with other phones than the Note 5 and S6E+ that support the fast wireless charger. Otherwise, try using it as a hockey puck.

I'd prefer VZW just gave a credit to its customers for the delay in Samsung Pay. Credit me back the cost of the device payment plan for every month you have delayed your customers the ability to enjoy SamPay. This should include the Open Beta period that we could not participate in.

Although, a couple things that might make sense of all this Samsung Pay anger-  Was Samsung charging carriers for pre-loaded software, and is that the reason why VZW opted not to allow it at launch.

Also, why has their been no VZW Customer Response in this thread- especially since it's the "Official" thread. Don't we deserve an update?

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fezzik
Contributor - Level 3

That is interesting.  I have a non Samsung wireless power bank that works perfectly.  Usually trickle charges last longer.  Fast charges tend to run out faster (at least in older technologies).   Usually Li-Ion it is all controlled by the circuits in the batteries.  I find it odd that it would have issues in the circuitry of the slow charging.  Especially if it is only the wireless charging. 

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Tidbits
Legend

I have a pair and they work fine.  Might be a bad batch or just his one was faulty.

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Dridas
Enthusiast - Level 3

I don't know why is has problems, but the problems with the wireless charger Samsung Part Number:EP-PG920IBUGUS, are well reported on the androidcentral forums for the Note5 and S6E+. 

The fast wireless charger comes with a fast adaptive charge wall wort. Since that wall wort adapts from 9v to 5v, I assume it has more to do with the extra voltage, and higher inductance, and the normal wireless charger just doesn't put out enough, therefore the phones drop in and out of charging. Of course that's all speculation, but the problem is real, and I have only been able to correct it by putting my phone in daydream mode.

Tidbits
Legend

It actually might have to do with overheating. We do know that the puck does get hot as does the phone. With the fast wireless charging it does in fact have a cooling fan which scared me initially when I heard it. I thought something was wrong.

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Dridas
Enthusiast - Level 3

If the puck and the phone are (either one) overheating during the charge cycle, that just shows that they are incompatible. That is why I am saying that people should not sweat that they are missing out on the promotion from Samsung for signing up for Samsung Pay by 11 Oct.

I do however think that Verizon should not hold back on the release of Samsung Pay, and should support it like every other major carrier. I just wish they would be more up front with the reasons for not supporting it from launch. I suspect it has more to do with Samsung and how they go about preloading applications on their phones, and Verizon just saying they would not allow that app to be preloaded. Although, VZW opted NOT to allow OneDrive as a pre-loaded app, and I suspect that had more to do with OneDrive being in direct competition with VZ Cloud.

VZW Cloud is overly priced, and does not even attempt to be competitively priced with OneDrive or Google Drive. Also, just as a tidbit of info- if you use OneDrive, you could just log in to a non-Verizon version of the Samsung S6 at Best Buy and get the 100GB promotion. At least their was a workaround, but it just goes to show that VZW is really not playing nice with others.

As for Verizon's stance on Samsung Pay - they created this thread, and the twitter article, just to keep customers informed - but they haven't said anything to keep customers in the loop on the status, or how long we have to wait. "Sometime in the future" is not what any of us want to hear. "Possibly in the next week", and now that week is over, and you still haven't commented.