Phone locked on me and can't get on
JorBor
Newbie

I have a htc droid eris and I had the security lock (with the dots) set. My friend tried multiple times to get into it and now it only asks for my Google account name and password. I have a little trouble there because I simply cannot remember my account name and password. It been locked for so many hours and I have tried various names.....Can I reset my Google account on the Verizon site? Does anyone know how to fix this, or will the original lock ever let me try again?

 

Thanks

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Re: Phone locked on me and can't get on
logicman
Contributor - Level 3

It's your Gmail ID and password but I guess you don't use Gmail. Call Verizon Wireless Customer Service. They should be able to help.

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