Phone says there are no voice mails and but it is full. How can we get into the voicemail so we can delete them when we know we have some
SANPEAR25
Newbie

Hubby's phone says the voicemail if full when you call the phone, but there aren't any.

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8 Replies
Ann154
Community Leader
Community Leader

Which phone model does he have?

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vzw_customer_support
Customer Service Rep

We want to make sure that we get this resolved SANPEAR25. We would need a few more details. Please provide the type of phone. Where do you receive notification it's full? Is it an icon? Please provide more details so that we can be more effective. BobbyN_VZW

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SANPEAR25
Newbie

Figured it out by myself. Thanks anyways.

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Ann154
Community Leader
Community Leader

What was the solution you used?

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STEVANS66
Newbie

How did you figure this out? I am having the same problem!

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kgBee
Newbie

Depends on what type of phone you have.  I've seen this issue with iphones.  Dial *86 and manually go into your voicemail.

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bearone21
Legend

probably accessed voicemail & deleted most of 'em!!!

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vzw_customer_support
Customer Service Rep

STEVANS66,

 

I'm sorry to hear you're having issues with your voicemail. I know it's important to be able to receive all of your voicemails and I'll be happy to help fix this. Allow me to gather some more details so I can better assist you. What make and model device do you have? Have you tried to access your voicemail and verify no voicemails are there to delete?

 

JuanD_VZW

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If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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