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Re: Phones locks into 3g after software update
jbjj61
Enthusiast - Level 2
‎09-13-2016 08:13 AM

I got a new sim card and it fixed the issue

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Re: Phones locks into 3g after software update
stylininsmd
Enthusiast - Level 2
‎05-09-2021 02:42 PM

Same here, I have been on chat via twitter with Verizon Support several times .  No help . Seem everytime there’s an update it get WORSE!!!

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Re: Phones locks into 3g after software update
stylininsmd
Enthusiast - Level 2
‎05-09-2021 02:44 PM

I JUST DID THIS.  POWER OFF. REMOVE SIM WAIT. STAND ON ONE LEG  LEFT ARM IN THE AIR,   AND PINKY FINGER  AT A  90 DEGREE ANGLE. AND STILL 3G

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Re: Phones locks into 3g after software update
KH-OrnEsh
Moderator Emeritus
‎05-09-2021 03:09 PM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Phones locks into 3g after software update
vzw_customer_support
Customer Service Rep
‎05-11-2021 02:56 PM

What is the make and model of device you have? Has a new SIM Card been obtained?

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