Pixel 6 Stopped Receiving Text Messages from iPhones

hilltopper9
Newbie

My husband and I both have Pixel 6 phones on Verizon Wireless and both have worked well for over a year.  Just yesterday, my phone stopped receiving any texts from iPhones.  I can successfully send texts to both Android and iPhone phones, but can only receive texts from Android phones.  If I use WhatsApp, I can receive iPhone texts.  My husband's phone does not have this issue. Both my phone and my husband's are on Android version 14.  I have restarted the phone several times, but hasn't fixed the issue. Any suggestions?

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vzw_customer_support
Customer Service Rep

hilltopper9, we're sorry to learn of the issues you're experiencing with incoming text messages from Apple devices. We'd be happy to help take a closer look into this. Please tell us, are you able to receive phone calls from iPhones? What texting app are you using on your phone? Does the issue continue when you use an alternate texting app such as Verizon Messages: https://www.verizon.com/support/verizon-messages-faqs/

 

~Izzy

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