Praising a retail store employee
Ed_Z
Newbie

I had a HORRIBLE set of experiences with Assurian (UBreakIFix) and your call center (THREE times) that was solved through the hard work of a store manager.  I'd like to email his boss to let them know what a great job he did, but can't find a way to do that.  Can you help?

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vzw_customer_support
Customer Service Rep

Ed_Z We're sorry to read about the situation and we're glad to read that you got the help you needed at our store. What is the store location? Do you have the name of the manager? ~Peter

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