Problems with headphone jack Droid Maxx
tiger4424
Newbie

On my Droid Maxx, there seems to be some problems with the headphone jacks.  If I am listening to music and the headphone bends or moves in anyway, it turns the music off and I have to take out the headphone and put it back in to get it to work again.  It is very sensitive, so sometimes it can happen every 10 seconds especially when I am working out.  The sound is fine when they do work.  I know its not the headphones as I have used multiple headphones )actually replaced a pair thinking they were broken) and it has not fixed the issue.

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vzw_customer_support
Customer Service Rep

tiger4424,

I know how important it is to be able to listen to your music, I'm an avid music fan as well. I apologize for the problems, but we can definitely look into this. Is there any device damage, water or physical? Have you tried cleaning the headphone jack?

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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