Remove Verizon MDM from Sonim XP3plus (XP3900)
mrd489
Newbie

I am using a Sonim XP3plus (XP3900) for personal use on a prepaid plan. So far, I am able to make calls, send and receive SMS & MMS, and use mobile hotspot without issue.

What I am trying to do is completely remove, or at least deactivate, Verizon MDM software. I am unable to do so from the device itself or using adb.

On the phone itself, this feature is under Options > System settings > Security > Device admin apps > Verizon MDM. When. I arrive to this page there a few Device admin apps installed that can be toggled on and off. But Verizon MDM simply cannot be switched off.

I am this device's sole owner and admin.

Can somebody help me remove or deactivate Verizon MDM?

Thank you

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2 Replies
vzw_customer_support
Customer Service Rep

Hello! We would be more than happy to help with any questions to concerns. Please send us a PM, for assistance.*Amanda

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Eko333
Enthusiast - Level 1

I have the same issue this Verizon MDM app I'd like to deactivate it, IMEI is clean not blacklisted, currently the device is in service. Please help.

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