Reset to Default State...
bugzemo
Enthusiast - Level 1

Just wanted to know...

Is it normal to have to reset the phone to the "Default State"?

It always seems after a week or two of "Updates" or pushed downed updates the phone starts giving me issues or locks up... Not to mention the free space totally gets zapped (even after removing videos, or photes). Eventually I have to uninstall the updates (which sets all of my apps to the factory default) & reset / restart my phone. It works great for about two weeks and then I have to start the proceedure all over again.

Any ideas???

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2 Replies
vzw_customer_support
Customer Service Rep

We always want to see you have a great device experience without the hassle of having to reset your phone. What model is your device? Are you installing all of the same applications once you complete a reset?

  YaleK_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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bearone21
Legend

master reset takes you back to configuration from last update.

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