Roaming?
MrsJackson
Enthusiast - Level 2

Hello, my husband and I are on the same plan/network. I have a Samsung Note and he has a Kyocera. We can be together and his phone will roam, but mine will not. Why does it do that? It didn't do it the first year he owned the phone, just recently. And will he be charged if he uses his phone when roaming? 

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vzw_customer_support
Customer Service Rep

MrsJackson Every phone is designed differently and if your husbands phone is roaming it just means he is connecting to a partner tower. There is not charge for that, it can happen anytime. The only time you would worry about roaming is when you are not in the US.

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MrsJackson
Enthusiast - Level 2

Ok I see. Thank you for the reply!!

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vzw_customer_support
Customer Service Rep

You're very welcome, MrsJackson! If we can help out with any other questions or concerns, feel free to ask. We'll be standing by!

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