HeatherBaker, we'll make sure that you can use your replacement. I've been able to use push pins previously to open the SIM card tray. You'll just need something like a pin or safety pin.
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why would you not include a tool? That seems mega strange to me. Your instruction to activate the phone you get with the online store says to transfer the card from one phone to another. Why do i have to find a safety pin or whatever or take it to a store to have them do it. Would it have been better to just buy it at the store then they could have done that and i would not have to try and find a store that is open during covid or stand in line outside the store once i found one? Why are you making me jury rig something instead of just including the little cheep tool?