Samsung 3s camera

[JAMGAN3]

I have a new tablet.  When I try and take a picture most times nothing happens

It is set on auto mode.

When it doesn't take a picture it does not respond to the back key or task key either

[vzw_customer_support]

JAMGAN3,

A new tablet can be quite exciting to have, and taking pictures is a great way to share that bigger screen with others. What is the exact make/model of your tablet? I ask because I'm not finding one matching the title of your post. Are you using the already-included camera app to take these photos, or something else?

RussellM_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[JAMGAN3]

The tablet is a Samsung Galaxy 3s. The application being used is the application that came installed on the tablet

In auto mode I push the button to take a picture and nothing happens. I have waited for it to auto focus but that does not change the results.

This problem does not happen every time but does happen about 80% of the time.

[vzw_customer_support]

Thank you for the information. We want to make sure we have the right device. Are you talking about the Samsung Galaxy Tab S3? If so, have you tried a different application? Are any other application giving you any similar issues? Is the tablet and application on the most recent software available?

JavierMD_VZW

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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!