1 Solution
I just updated my Samsung S5 to Lollipop 5.0 two days ago. Now the heart rate monitor light comes on anytime the screen is on and something is near it or it is sitting face up on the desk. The WiFi also is constantly scanning and changing networks. The phone also went into cool down mode today and the battery is draining from a complete charge in 6 hours with little use. I reached out to Samsung and they were no help. I have read posts online from many users having these same issues. Any other users having the same issues? Any suggestions on a fix? I have restarted several times and cleared all applications cache with no luck. I hate to have to do a factory reset but that is looking like my next step or possibly downgrading (more like an upgrade) back to KitKat 4.4.
Thanks,
Mark
Solved! Go to Correct Answer
Before doing the FDR do a system cache clear and give it a few day for the OS to adjust. You may still have some ongoing issues with some apps after doing the above, you must give it time. Also uninstall any apps you can do without, keep it to a bare phone OS as much as possible. You can reinstall apps later as they update them to the 5.0 specs.
System cache clear direction:
Power down the phone then
Hold volume up/down and
power simultaneously until you see the Boot Mode Selection Menu
Use volume down to navigate
to Recovery, use volume up to select
You will a see screen with exclamation point next to an Android
Press volume up/down do this
simultaneously to go into system recovery
Use the volume rocker to navigate
to 'wipe cache' and the power button to select. When your finished, use volume
rocker to navigate to 'reboot system now' and the power button for select.
I had to buy the Mophie
A few new things I have discovered. At first the phone would not connect to my computer. The MTP driver would fail to load....It finally loaded today! I have been looking at battery usage and Google Services was at the top of the list. I disabled the GPS location reporting in that app and will see if it makes any difference. Also disabled the GPS or location on several apps. Phone was actually a little more responsive today (day 3) but still draggy compared to 4.4.4. Google Play is still hanging while updating apps. I am trying to update regularly to see if a bad app it causing some of this. You would think Samsung would have tested this on a phone without apps and not let it out the door if there was problems. Could be some sort of app causing some but not all of this. Still having Wi-Fi disconnect and reconnect often. I may try disabling Wi-Fi after I determine how much the location reporting was draining the battery.
A very large percentage of present apps are not 5.0 compatible yet. Some are limited. that's the trouble with early adoption...bugs and being ahead of the crowd.
I started having issues right after update to 5.0, on my Galaxy 5 as well. Very slow!!! hardly any RAM available.. as Android 5.0 is eating it all up
Samsung S5 users with new lollipop update:
For all those having the constant wifi disconnection/reconnection issue, I found out how to remedy the problem:
Go into settings- go to wifi settings- select the three dots in upper right hand corner to bring down wifi settings menu - select advanced- you'll see SMART NETWORK SWITCH, make sure that box is unselected. That should fix the problem.
As for phone temperature getting hot, make sure you use task manager an close apps you're not using, and use power saver. It cools the phone down and solves the problem until Android/Verizon fix the bug issues.
Most have found that to be a temporary fix.
Im still getting the disconnect / reconnect issue with it unchecked
Same problems as everyone else. My phone became a train wreck the moment I updated. What I can't understand is that the problems started as soon as I updated. How did this not get tested enough to figure that out??
Yeah. This is crazy. I just got the S5 TODAY. Came with 56% Battery and let it fully die. Then I plugged it in and let it charge while being off till it got to 100 then unplugged it, but didn't turn it on. About an hour later, I turn it on to find 97% on it. Didn't take much notice and then a update came through, updated it within 5 minutes and come back to 92%. This is sickening that such a new phone drained so fast.
Pathetic that these problems haven't been resolved yet. My phone has physically died everyday since I have installed this "update". If something isn't fixed this week, I'll officially be jumping from VZW to another carrier after being a customer for the last 12 years. I'm sick of being treated as a second-class citizen/guinea pig over and over again.
Mossman, the issue will not be addressed by anyone from Verizon. They will ask you the normal stupid questions they normally ask. was the phone exposed to water? Try it in safe mode and all sorts of nonsense, yet denying the fact they ruined customers' phones with the upgrade.
Everyone on his/her own. You will not get a fix from Verizon.
Battery issues, wi-fi problems, and almost unresponsive UI since the update yesterday (2/7/2105) morning. Please help!
Wife did the lollipop update and is having the same issues as everyone else. She has been a beast now that her phone is crap. Thanks Verizon for rolling out a crappy update. Lollipop kids need to kick you in the shins now that I have to deal with her bitching about her once nice phone. Roll out a fix, quick!
I also have had the same exact issues with my accounts 3 Galaxy S5's after the Lollipop upgrade. In addition to what was stated in the posts here, the upgrade used over 2GB additional system memory. I had to uninstall several apps that wouldn't move to the external SD card. I started with 3.5GB available internal memory, after update was down to about 238MB of available internal memory. I also upgraded the S5 I have on AT&T to Lollipop, and had none of these issues. Works great, battery life still good, WiFi connection fine, and no additional internal memory used. What additional stuff did Verizon add to Lollipop to cause such massive bloat?
These are my business phones and you are killing my business, Verizon!
I noticed today that the Health app was counting my steps. I never have used it before and after the update it was turned on. I paused the pedometer. Maybe that will help a little on battery usage.That Motorola Turbo is looking better and better. Don't know how much longer I can charge my phone 3 times per day!!!!!
I have to charge my phone every hour. It's disgraceful.
My battery actually did better today. The pedometer was taking some serious juice. The update enabled it. I turned it off yesterday. Also I keep updating apps. I think that helps also. All day on one charge. That's the first time that has happened since I updated.
Well, some good new.
I'm convinced updates are designed to make us all want new phones.
Thank god I found this thread while my phone was going through the pre-lollipop update. I'm going to hold off and stick with 4.4.4 for now, no problems with the pre-update so far...
I was having many of the same problems: rapid battery drain, phone extremely hot, update of apps very slow. I finally did a factory reset and it seems to be operating ok now. I have my fingers crossed. Thank goodness for these forums and the information they provide.
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