The sad part is that most of the people that have replied on this forum purchased one of these compatible phones for the purpose of using Samsung Pay. I consider myself a tech junkie and research everything that is involved with technology. I ordered my Galaxy S6 Edge with Samsung Pay weighing in on that decision. Certainly, I could have opted for a different phone, but I had purchased Samsung phones in the past. My S5 was in perfect condition, but conversations with in-store reps about some of the key features helped to confirm my decision to buy early. The sales persons at my local store also have S6 Edges and we would all talk often about getting to use Samsung Pay. They were just as excited as I was. I believe that corporate office, where decisions are made, does not send important and correct information to all of the retailers. This makes the salespersons look bad.
We all understand that someone always has to profit behind the scenes, but this has gotten ridiculous. We've spent $800 plus on phones just to be denied key features that people were eager to use. Truly, Verizon higher ups knew a while ago that they had no intentions to implement Samsung Pay, so at least this information should have been given prior to selling the handsets. "Evaluating" does nothing to help customers when they are in limbo. I, however, am very concerned that there has been no official statement given by Verizon in all of this time with some clear explanations of what is occurring behind the scenes. I do understand that they really do not care if some of us left to go to other carriers as that would only be a small dent in their profit margins, but it does send a loud message to those on Verizon's network that do not own Samsung devices; "Your turn will come as well!" unless you are an iPhone user. Don't get me wrong, I do wish Apple well and great success, but I wish that fair business practices were being implemented as well. Verizon needs to understand that people remember and also get tired of lackluster (no) replies when dealing with their purchases and inquiries. This isn't a good time to play chicken, as there are few drawbacks currently for switching. Especially, since other carriers are paying the early termination fees and offering incentives.
I've seen the recent tweets from Samsung's guy noting that Samsung Pay would be in the Google app store for Verizon, but "in a week or so" is BS. As mentioned, Verizon didn't make this statement nor support or refute it. They have just done nothing. I'd hate to switch, but I also hate to own products that I can't fully utilize.
For those of you on this forum that keep referring to Android Pay and downgrading Samsung Pay, this forum isn't for you. That wasn't this forums intention, it was to usher support for Samsung Pay and receive answers as to why we do not have it in our expensive devices. Honestly, some of you are answering as if you are Verizon employees whose sole purpose is to enter the forums and refute whatever consumers post. Please find something else to do with your time?
Businesses exist to provide goods and services to customers, and as such, if the business you visit does not have what you want then you go elsewhere. Seems as if Verizon doesn't mind if we go elsewhere! There is nothing wrong with consumers wanting clear and concise answers in a TIMELY manner.
Maybe switching carriers might not be that bad after all?
