When Verizon would announce the support to Samsung Pay?
I have 5 phones (3 Samsung, 2 iPhone) and Samsung Gear S smartwatch (I will upgrade to S2 to use Samsung Pay). I am eligible to move out from Verizon; even with penalties, I will leave. I don't think that Verizon cares about their loyal customers. I am looking into either AT&T or Sprint. I have made my mind even if Verizon came back to support Samsung Pay; they may block other useful services in future phones; such as Note 6. The trust in Verizon has gone down...
I don't need anyone telling me which app to use. I've tried all of them (except Samsung Pay) having always preferred Google wallet as I prefer Android. Android Pay brings Android's NFC payments into competition with Apple Pay (which was a better solution than Google Wallet once released by Apple). I almost converted to Apple just for the simplicity it offered.
I know that Samsung Pay will be the best, I even moved my accounts to Bank of America, but because of Verizon I can't use the app to make up my mind for myself. I will be using Samsung Pay to make my own decision, if Verizon doesn't allow me to make up my own mind on their network, I'll use Samsung Pay on my new network, and will have made two different decisions because they made one bad one.
Better matters. "Better" make Samsung Pay available before you lose customers to another carrier because losing customers "matters".
Absolutely ridiculous that Verizon isn't supporting Samsung Pay. I don't care if Samsung Pay is the worst mobile payment option on the planet, I should be able to use it if I choose to. I just dropped nearly $800 on a new Note 5 and can't even use one of the main features. Samsung is also offering a free wireless charger or wallet case if you activate Samsung Pay by Oct 11, so now I'm missing out on that as well. Unbelievable.
It's starting to become REALLY tempting to jump ship to a carrier without all of this restrictive nonsense.
VERY disappointed with Verizon holding Samsung and it's customers hostage over this. I'm sorry to hear that user charges are insufficient for Verizon to allow users full access to the capabilities of our devices. Moving forward I shall have to consider that Verizon feels that they require additional revenue before allowing any new technology to be utilized by a customer. This is quite likely to be a deciding factor for me in selecting a carrier moving forward.
I regret that I switched my phones to Verizon, thinking that Verizon will provide better network and data speed, and better customer support. I found out that is not true! A technical ticket was opened with Verizon over 8 months ago regarding call forwarding code issue, in Verizon network only, with Samsung Gear S smartwatch (the best watch)! This ticket was never resolved! Wow, and now Verizon decided not to provide Samsung Pay service nor to make any clear announcement to its loyal customers! I have researched the market and asked many friends about other carriers, and decided that AT&T will be my next choice to move on. As I stated before, the trust in Verizon support has gone completely down. I know one tiny customer, like me, will not affect Verizon's revenue or market share, but I don't think so that I am the only one who is disappointed with Verizon. Probably, if all Samsung owned customers leave Verizon, they will not affect Verizon market share or revenue; but remember, the market dynamics are changing quickly! Thank you Verizon for ignoring your customers. Have a good day.
AAM63,
Good evening. Thank you for visiting us on the forums. I'm so sorry to hear about how much trouble's been going on with your devices. We understand how important having a good and reliable service is. We also understand that when you spend the money to get those nice extras, such as the Gear, it should work as intended. We'd like to take a look at the issues you've mentioned to get them resolved for you. I'll be sending you a message in the forum system so that we can get in touch with you in a secure fashion.
Thank you,
EricW_VZW
Follow us on TWITTER @VZWSupport
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Wow. Thank you for sharing that info about the Samsung watch. My brother has one and I was considering purchasing one to use with my S6. I am not surprised though.
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