Samsung S4
dcastigl
Enthusiast - Level 3

It is very frustrating to find out that Verizon removed the following standard APPS and functionality.

Optical Reader

Screen Capture

Auto Correct

Block Services

How can Verizon charge me the same amount for a phone that does less than it should!

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13 Replies
Ann154
Community Leader
Community Leader

Can you still do the screen capture with by holding the power button and volume down button at the same time for about 10 seconds?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Not applicable

no that does not work

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dcastigl
Enthusiast - Level 3

After many many attempts I was able to get it to work by holding the power button and home button but I have to take it out of the case Smiley Sad

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solomonshv
Enthusiast - Level 3

screen capture is done by pressing power and home button at the same time, same way it is done on iOS devices. but you have to hold it for like 2 or 3 seconds. it doesn't just snap right after you press those buttons

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japetty
Specialist - Level 1

Maybe that is why it took them so much more time to get their S4 on the market but then there is a few things that the S3 owners don't have that others on other carriers do.  Why would that be frustrating it seems to happen on all phones which are on other carriers.  This is way we are supposed to be pleased with VZW I guess.

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dcastigl
Enthusiast - Level 3

Are you say Verizon DID remove features from the S3 also?

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japetty
Specialist - Level 1

They removed the Blocking Mode and the Multi-Window feature.  We may still get the Multi Window thing but I am not holding my breath.  They do this with most VZW phones.  We also don't have Google Wallet.  If we want ISIS we have to go to a corp-store and get a new SIM or we don't have that either.  VZW don't even sell us the Samsung 3000 mAH extended battery for the S3 w/the new battery door.  Go to a store and ask them about it.  They know nothing.  Plenty of complaints about this sort of things with the S3 as well as weak signal strength. Just google it you will find plenty of those complaints about VZW and the S3.  A tiger can't change it strips just cause they ad a new model phone to their line up.

stargazer72460
Specialist - Level 1

My S4 has the Multi Window and I just found out how to use it.  I found the info on page 30 of the user manual.

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dcastigl
Enthusiast - Level 3

I'm furious over the items they removed and we are paying the same amount for the phone as anyone else.

I wanted to die when the Verizon call agent said "Verizon doesn't want to overburdened the phone!!!"  Yeah ok but that preloaded NFL APP comes in real handy for me!!

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BamaBoi334
Contributor - Level 1

screen capture is not taking out i do it all the time

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dcastigl
Enthusiast - Level 3

Bamaboi334 can you do screen capture with the motion of your palm?

Lawrencelai
Enthusiast - Level 1

You can still capture the screen by sliding your chopping palm throught the screen from right to left and v.v., but you cannot slide it across too fast, it has to be in the right speed.

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solomonshv
Enthusiast - Level 3

Optical Reader: no idea what that is...

Screen Capture: press and hold the power button + home button for 2-3 seconds

Auto Correct: you can enable that in the settings. i just forgot how. back when i had an S3 it was also disabled by default.

Block Services: if you want to block numbers, call verizon and tell them which numbers you want blocked. the service is free.

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