Samsung tablet E not allowing me to download sidesync

I just recently purchased the Galaxy tab e, sm-t377v and for some reason sidesynce is not compatible, I am aware that some devices may not be compatible but I am inquiring is if there will be an update in the near future which allows compatibility with my device in particular. Thank you for your help.

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Re: Samsung tablet E not allowing me to download sidesync
Customer Service Rep

Making sure that you are able to access all your information is crucial, MalcomBaltimore. We recommend reaching out directly to the manufacturer for more information and further assistance with this service. Please feel free to click here to get into touch with Samsung directly:

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