Slow internet
LAWANG80
Newbie

Why does my internet connection keep going back and forth between 3g and 4g . we pay a lot of money for FAST Reliable service but only get 2 or 3bars 3g but only 1 bar 4g. Is there a way to boost the device to improve the signal???

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Re: Slow internet
vzw_customer_support
Customer Service Rep

LAWANG80,


We always want you to have reliable service at all times and are here to help. Where is this happening exactly and what would be your zip code? When did the intial trouble begin? Are you aware of other users in the area with similar concerns? Please share some details so that we may assist.


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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