Spunky5886, that seems to be very odd that this has been going on with your husbands cell phone. How long has this been going on? Does this only happen when he powers his phone on for the 1st time in the morning? Keep us posted.
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It happens in the morning, he hasn't been shutting it off. It does it several times and he is going to have to come in cause it's almost useless today.
Sent from my iPhone